Privacy and Cookies Policy

At Pajaris Europa we are committed to protecting and respecting your privacy. This notice sets out key information regarding Pajaris Europa and how any personal data you provide to us will be processed. For more detailed information on how we use your data and your rights regarding your data, please read our full Privacy Policy and Cookie Policy.

1. About us

The Pajaris Europa website is owned and run by G.Kazakos , Manufacturing & Import Co. based in Athens, 38, Michalakopoulou str, tel: +30-2106095995, holder of TAX ID: EL 052197011 The term “we”, “our”, “us”, "our online services" refers to Pajaris-Europa website, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest, TikTok and Google+ and any other websites or apps we own or run from time to time. The term "our services" refers to our online services and any of our other products and services offered from time to time. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.

2. What personal data do we collect?

We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at pajaris-europa.com :

We process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.

We collect your email address when you sign up to receive Pajaris Europa Newsletter.

If you register for an account, we collect your name, email address, password, country and additional data regarding your account.

When you contact our Customer Service, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.

We collect and process data about your browsing on pajaris-europa.com, including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.

If you are a customer of pajaris-europa.com, or if you have given us your consent, we collect and process your personal data for direct marketing activities.

If you provide us with someone else's data - for example, if you purchase a product to be delivered to a friend or as a gift - we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.

If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.

3. How do we use the personal data we collect?

We collect and process your personal data for the following purposes:

When you purchase a product from us we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.

When you visit pajaris-europa.com, we will collect the minimum personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.

When you visit pajaris-europa.com, we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also collect data about your use of pajaris-europa.com by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.

When you register on pajaris-europa.com, we will collect the data necessary to ensure that we can recognize you on return visits and provide you with the services registration offers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email.

When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email.

If you have purchased from us, we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item we know you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or send us an email at info@pajaris-europa.com

We analyze contact data, purchase history, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences.

When you contact our Customer Service, we will use the personal data you provide and that we have collected to respond to your requests for help or information.

4. What is our legal basis for processing your personal data?

Under the Law we must have a valid reason for using your personal data and we may not collect, store or use data about you that is not compatible with that reason. There are four valid reasons for our use of your personal data:

Most of the data we collect from you is necessary to allow us to fulfil our contract with you or to enter into a contract with you e.g. you provide a billing address and email address when your purchase an item from pajaris-europa.com so that we can process your payment and send you your order confirmation.

In certain circumstances we will ask for your permission or consent to use your personal data e.g. if we would like to send you marketing information about items we believe may be of interest to you via email. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

We may also have a legitimate interest in using your personal data e.g. to ensure that the content of our website is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.

Lastly, we may be required to use your data to meet a legal obligation or to protect your interests e.g. we may exchange data with other specialist organizations for the purposes of fraud detection and credit risk reduction and we will retain financial data long term to meet our statutory obligations.

5. Who will process your data?

Your personal data will be processed by the internal staff of Pajaris Europa who have been authorized for this processing.
Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by us and under our control. You will always be asked to consent for such sharing where required by law or any applicable Google policies governing personalized ads and/or user consent including Google’s EU User Consent Policy.
The third parties in question belong to the following categories: banking operators, internet providers, companies specializing in IT and telematics services; couriers; companies that carry out marketing activities, including social media organizations; companies specializing in market research and data processing; companies offering contact center services; companies providing publishing and distribution services.
Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow Pajaris Europa to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
We may also transfer your personal data to a buyer or potential buyer in the event that our assets are acquired by another organization. The purchaser will be required by law to use your personal data only as described in this Privacy Policy.

6. Legislative references

The processing of your personal data is carried out by Pajaris Europa in compliance with the Regulation (EU) 2016/679 general regulation on data protection, the Greek laws on date protection and rules on the processing of personal data.

7. Cookies Policy

We collect information, which may include personal data, from your browser when you use our site. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our site such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via pajaris-europa.com through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our customers’ usage of the site and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve pajaris-europa.com. There are generally three categories of cookies used on our site:

Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

Performance: These cookies allow us to improve our site’s functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.

Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our site. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.